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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Estone

Estone

January 15, 2025

5  out of  5
rating by Estone
"He done a great job. He continues to do follow ups on all my discounts and are very friendly. I feel more like family than I customer."
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Paula G.

January 9, 2025

5  out of  5
rating by Paula G.
"We are pleased with the service we receive from Frank Farmer and his team for our insurance needs. We recently had a claim for the first time due to a natural disaster in our area and the process was smooth."
We responded:
"We are so glad to hear that Paula! We appreciate your business. "
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Easter Baskets

January 7, 2025

5  out of  5
rating by Easter Baskets
"I’ve been with Frank Farmer State Farm for a year now, and I can’t recommend them enough. What really sets them apart is how much they focus on ME and what makes sense for my situation. Every recommendation they make is tailored to my needs—no upselling or pushing unnecessary coverage. Even when I’ve decided not to go with a particular option, I’ve never felt pressured or uncomfortable. It’s clear that they prioritize long-term relationships over short-term gains, and that’s rare in the insurance world. If you’re looking for a team that genuinely listens and looks out for you, this is the place to go!"
We responded:
"We appreciate your thorough feedback and are glad that you have had a great experience with our office. You are spot on with our approach to insurance and the needs of our customers!"
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Corey Johnston

December 19, 2024

5  out of  5
rating by Corey Johnston
"I started working with Dylan when I was unhappy with my insurance agent at the time. What I do appreciate about Dylan is that he made sure that I understood the auto and home policies and that all my questions were answered. I totally appreciate his patience and thoroughness!"
We responded:
"Thank you Corey! We appreciate great customers like yourself. Glad you found your household review with Dylan beneficial."
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Tim Bedgood

December 18, 2024

5  out of  5
rating by Tim Bedgood
"I have been a customer of State Farm for probably 25+ years and I have been a customer of this particular office Frank Farmer, and a young man by the name of Dylan in particular is one of the most pleasant knowledgeable educated people I have ever had the privilege of dealing with regarding insurance. The whole office is very nice. There is no high pressure they try to get you the very best rate and the coverage that fits your needs and I hate to be long-winded but I can honestly say they are the best insurance office not just insurance company, but that’s the best insurance office I’ve ever had!!!!"
We responded:
"Tim, thank you so much! We appreciate you and are so thrilled to hear about your experience with us. "
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Kirk Nelson

December 4, 2024

5  out of  5
rating by Kirk Nelson
"Have had nothing but Pleasant experiences with this agency. They have helped me keep my costs down."
We responded:
"Kirk, thank you for the kind words! We appreciate your business and are glad you had a beneficial account review with Dylan in our office this morning. Please do not hesitate to reach out to us if we can ever assist in any manner."
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Jack Fletcher

September 24, 2024

5  out of  5
rating by Jack Fletcher
"Dylan has been super helpful dealing with the insurance side of things, not just for the car but through our first home purchase as well. Makes things very easy and always gives us quick, informative answers. Highly recommend."
We responded:
"Jack, thank you for the feedback! We appreciate your business and are glad you’re had a good experience with Dylan. You are in good hands with him"
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Aidan Fielding

September 17, 2024

5  out of  5
rating by Aidan Fielding
"The people here are great at their jobs and know how to help you fund the coverage you need. Dylan is a great guy and a pleasure to talk to. I highly recommend giving them a call"
We responded:
"Aidan, thank you for the positive review! We appreciate customers like yourself and are glad you had a good experience with Dylan"
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Keith Duncan

July 6, 2024

5  out of  5
rating by Keith Duncan
"The Agent Dylan Hynson explained our policy very thoroughly step by step.Also went over all of our discounts to save us money for a lower payment. Great company to do business with in these crazy times."
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Teresa

June 12, 2024

5  out of  5
rating by Teresa
"Dillon was thorough with us on all topics regarding our insurance with State Farm. He offered different ways we could choose to save money. Thank u State Farm for protecting us ."
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Vanessa Robinson

May 28, 2024

4  out of  5
rating by Vanessa Robinson
"State Farm was very thorough in helping us understand our policies and our premiums. The State Farm Agent was very knowledgeable and made it knowledgeable for us as well."
We responded:
"Thank you Vanessa! We appreciate you as a customer and are glad to hear of your superb experience with us. Please reach out if there is anything we can assist with. "
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Hiroto Yoto

May 10, 2024

1  out of  5
rating by Hiroto Yoto
"Stay away from state farm!! state farm sucks!! they are only good at taking your money but wont want to pay for your claims!!"
We responded:
"Hiroto, we appreciate the feedback. I do have to apologize though, as it does not appear you are currently insured with our agency. We could not find a record of your account here. Feel free to call our office though and we are happy to assist with any questions or concerns you may have regarding your State Farm account. "
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Daniel Barbos

May 1, 2024

5  out of  5
rating by Daniel Barbos
"Frank was very helpful and gave me a great deal on home and auto insurance, would definitely recommend him to family and friends."
We responded:
"Daniel, I'm really glad we were able to help you get more coverage for a better rate. We appreciate you reaching out to us. Please do not hesitate to contact us if you ever need anything."
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King L

April 10, 2024

5  out of  5
rating by King L
""I would like to express my gratitude to Dylan from State Farm for dedicating time to review my policy and ensuring that I receive the best rates possible.""
We responded:
"Thank you! Dylan is always thorough with our customers and truly takes the time to make sure things are properly covered for you. We appreciate your business. "
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Jennifer Barbee

April 4, 2024

5  out of  5
rating by Jennifer Barbee
"We have had a great experience working with State Farm. Our representative Dylan has been helpful through every step of the process. Whether it’s working with us to get the best rates possible or navigating claims, he is always knowledgeable and responds quickly to our needs. Best insurance experience we’ve had! Thank you!"
We responded:
"Thanks Jennifer! We are so glad to hear about your experience with our office. Dylan is great at what he does. Please do not hesitate to reach out to us if there is anything we can assist with in the future. "
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Ken Oliver

April 3, 2024

5  out of  5
rating by Ken Oliver
"I appreciated the attention and honesty Frank gave to me and my accounts, I hope I never need a claim but, i feel confident that i am in the best hands."
We responded:
"Thank you Ken! Always a pleasure working with you. We strive to make sure you continue to have a great experience with us"
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Madison Ward

March 28, 2024

5  out of  5
rating by Madison Ward
"Dylan hynson was my representative this past week. He was helpful, he listened to all of my concerns and needs, and got me the best deal I could have asked for. Highly recommend Dylan for any insurance needs!"
We responded:
"Thank you Madison! Dylan goes above and beyond as usual. We appreciate your business. "
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Andrea Gardner

March 25, 2024

5  out of  5
rating by Andrea Gardner
"My insurance Rep. Dylan was great with the customer service and the patience he provided. He was very knowledgable of all the question I presented to him before purchasing insurance. I definitely would recommend calling Frank Farmer- State Farm Insurance Agent."
We responded:
"Thanks for the feedback Andrea! Dylan always has thorough conversations to make sure you understand what you are covered for. We are glad to have you as a customer. Please do not hesitate to reach out if you need us!"
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Ciel Vert

February 27, 2024

5  out of  5
rating by Ciel Vert
"The Frank Farmer Agency Family has always been very professional and understanding of any needs or request I may have had regarding any changes to my policy, I want to give special recognition to Dylan for his great customer service as well as Sherry and Logan for their help over the yrs! Thanks Again! For all your due diligence!"
We responded:
"Thank you for the feedback! Your business is greatly appreciated. We strive to provide a high level of service, so to hear it from a customer’s experience is very rewarding. "
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CJ Garland (Cj__the__infine__god)

November 3, 2023

5  out of  5
rating by CJ Garland (Cj__the__infine__god)
"Frank Farmer, Logan, Dylan, and last but not least Sherry I was completely impressed with their professionalism and great friendly customer service👍🏽😉 ❣️ Keep up the great work Team❣️ Sincerely, Sabrina Garland"
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George Stapleton

October 30, 2023

5  out of  5
rating by George Stapleton
"He's easy to talk to and cares about our needs I look forward to having him help us in the future. Thank you for calling today."
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Khiry Clements

September 8, 2023

5  out of  5
rating by Khiry Clements
"Logan is super helpful and very thorough with explaining things. Even found me some discounts."
We responded:
"Thank you for the feedback Khiry. Logan is great at what he does. Glad you had a good experience with him. We appreciate your business"
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Neal Emminger

January 18, 2023

5  out of  5
rating by Neal Emminger
"I needed a bond for guardianship and Sherry went above and beyond! So thankful for this agency."
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George McDonald

September 24, 2022

5  out of  5
rating by George McDonald
"Frank did his homework BEFORE calling me and giving me a killer quote for my car. Saved me $$$. And he’s always available and treats me like family. Now everything I own is insured with State Farm. Thanks Frank !"
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Ashley Hudson

September 20, 2022

5  out of  5
rating by Ashley Hudson
"Just began my journey with State Farm and Frank Farmer but I must say, so far I am throughly pleased! His rates far surpassed any other quotes i had received elsewhere; and he and his team went above and beyond to try to make any interactions with them completely hassle free and pleasant! It was honestly quite refreshing, especially after enduring one bad experience following another with my previous 2 carriers/agencies. I look forward to many happy years here!!"